Privacy Policy

Last updated: January 1, 2024

Introduction

At wait.dev, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waitlist creation service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address when you create an account
  • Payment information when you subscribe to paid plans
  • Profile information you choose to provide
  • Communication preferences and settings

Waitlist Data

When you create waitlists, we collect:

  • Email addresses of waitlist subscribers
  • Waitlist configuration and customization data
  • Analytics and engagement metrics
  • Survey responses and feedback data

Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Device and operating system details
  • Usage patterns and feature interactions
  • Log files and error reports

How We Use Your Information

We use your information to:

  • Provide and maintain our waitlist service
  • Process payments and manage subscriptions
  • Send service-related communications
  • Improve our service and develop new features
  • Provide customer support and respond to inquiries
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., payment processors, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (GDPR)

If you are in the European Union, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to processing of your data

To exercise these rights, please contact us at privacy@wait.dev.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our service
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookies through your browser settings. See our Cookie Policy for more details.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@wait.dev
  • Website: wait.dev